Child Care Lounge
http://www.childcarelounge.com
Visit the Child Care Lounge to download a number of articles to support you in your role as a Program Administrator.
http://www.childcarelounge.com/director-articles/director-articles.php
Customer Service:
- Dealing with Difficult Child Care Customers
- Telephone Answering Tips for Child Care Centers
- Child Care Customer Service 101
- Customer Service – A Partnership With Parents
- How To Collect Tuition and Child Care Payments
- Planning a Child Care Open House
- How to Write a Newsletter for Your Child Care
Policies:
Staff Meetings/Staff Development:
- Benefits of In-Service Training
- Planning In-Service Training for Child Care Staff
- Planning Effective Staff Meeting for Child Care Employees
- Daycare Staff Evaluation
- Suggested Code of Conduct for Staff Meetings
- Ideas for Team Building
- How to Handle Conflict in the Workplace
- Enhancing Staff Morale
- Teacher Appreciation Week
- Characteristics of A Successful Orientation Process
- What Do Child Care Employees Want to Know From Their Director?
Marketing:
- Marketing for Home Child Care Providers
- Build a Website to Promote Your Child Care Program
- 18 Free Ways to Advertise Your Child Care Program
- Build a User Friendly Childcare Website
General Articles:
- Tips to Starting a Successful Small Business
- Starting a Child Care Center Program
- Useful Childcare Tips
- Child Care Finances
- Child Care Staff and Personnel Resources
- Tips for Minimizing the Impact of Staff Change
- The Roles of a Child Care Director
- Useful Lists for Directors
- Fundraising Ideas for a Child Care Program